Terms of service

TERMS OF SERVICE

Last Updated: September 5, 2026

OVERVIEW

Welcome to Zarghoun. The terms "we", "us", and "our" refer to Zarghoun. Zarghoun operates this online store and website, including all related information, content, features, tools, products, and services provided to you as a customer.

Zarghoun is powered by Shopify, which enables us to provide our online shopping services to you.

These Terms of Service, together with any policies referenced on this website, describe your rights and responsibilities when using our website and purchasing our products.

Please read these Terms of Service carefully before using our website or placing an order. By accessing or using our website, you agree to be bound by these Terms of Service and our Privacy Policy.

If you do not agree with these Terms, please do not use or access our website.

SECTION 1 - ACCESS AND ACCOUNT

By using our website, you confirm that you are legally permitted to enter into an agreement under the applicable laws of your place of residence.

When placing an order or using certain features of our website, you may be asked to provide information such as your name, email address, phone number, billing information, and shipping address.

You agree that all information you provide is accurate, current, and complete. You are responsible for keeping your account information secure and for all activity associated with your account.

You must not use another person's account or provide false or misleading information.

SECTION 2 - OUR PRODUCTS

We make reasonable efforts to display our products, descriptions, images, colors, sizes, quantities, and other information as accurately as possible.

However, the actual appearance or color of a product may vary depending on your device, screen settings, lighting, and other factors.

Product descriptions, prices, availability, packaging, and other details may be updated or changed from time to time without prior notice.

We reserve the right to discontinue products or limit the quantity of products available for purchase.

SECTION 3 - ORDERS

When you place an order through our website, you are making an offer to purchase the selected products.

An order is considered accepted once Zarghoun confirms the order.

We reserve the right to refuse, cancel, or modify an order where necessary, including where:

Product information or pricing contains an error.
The requested product is unavailable.
We suspect fraudulent or unauthorized activity.
Incorrect customer or shipping information has been provided.
We are unable to process or fulfill the order.

If we cancel or modify an order after it has been placed, we will attempt to contact you using the information provided with your order.

Please review your order carefully before completing your purchase.

All returns and replacements are handled according to our 7-Day Return & Replacement Policy.

Products purchased from Zarghoun are intended for personal or household use and should not be resold without our prior authorization.

SECTION 4 - PRICES AND PAYMENT

All product prices displayed on our website are subject to change without prior notice.

The price charged for your order will be the price displayed at the time your order is placed, unless there is an obvious pricing or technical error.

Promotional offers, discounts, and sale prices may be subject to additional terms and conditions.

We reserve the right to correct pricing errors, cancel affected orders, or contact customers regarding incorrect prices.

You agree to provide accurate and complete information required to process your order and payment.

SECTION 5 - SHIPPING AND DELIVERY

We aim to process and deliver orders as efficiently as possible.

Estimated delivery time is generally 3–5 business days within Pakistan, depending on the destination and courier service.

Delivery times are estimates and may vary due to:

Courier delays
Weather conditions
Public holidays
Incorrect or incomplete shipping information
Unforeseen circumstances
Events outside our reasonable control

Once an order has been handed over to the courier, delivery is subject to the courier's procedures and delivery schedule.

Customers are responsible for providing a correct and complete shipping address and contact number.

SECTION 6 - RETURNS AND REPLACEMENTS

Our products are covered by our 7-Day Return & Replacement Policy.

Customers may request a return or replacement within 7 days of receiving the order, subject to the conditions stated in our Return & Replacement Policy.

Products generally must be unused and in their original condition and packaging where applicable.

Damaged, defective, or incorrect products should be reported to us as soon as possible with the relevant order details and supporting photographs or videos.

For complete eligibility requirements and procedures, please refer to our 7-Day Return & Replacement Policy.

SECTION 7 - INTELLECTUAL PROPERTY

All content available on our website, including but not limited to:

Zarghoun name and logo
Product names
Product images
Graphics
Text
Designs
Videos
Product descriptions
Reviews
Website layout
Marketing materials

is owned by Zarghoun or used with appropriate permission and is protected by applicable intellectual property laws.

You may use our website for personal and lawful shopping purposes only.

You may not copy, reproduce, modify, distribute, publish, sell, or commercially exploit our content without our prior written permission.

All rights not expressly granted are reserved by Zarghoun.

SECTION 8 - THIRD-PARTY SERVICES AND LINKS

Our website may contain links, applications, payment services, courier services, or other features provided by third parties.

Third-party services operate according to their own terms and policies.

Zarghoun does not control or guarantee the availability, accuracy, security, or performance of third-party websites or services.

Any use of third-party services is subject to the applicable third party's terms and conditions.

SECTION 9 - SHOPIFY

Zarghoun uses Shopify to operate and provide our online store and related shopping services.

However, purchases made through our website are transactions between you and Zarghoun.

Shopify provides the technology and platform that enables us to operate our online store but is not responsible for the products sold by Zarghoun or the fulfillment of your orders.

SECTION 10 - PRIVACY

Your personal information is handled according to our Privacy Policy.

When you use our website or place an order, information such as your name, contact information, shipping address, and order details may be collected and processed as necessary to operate our store, process orders, arrange delivery, provide customer support, and improve our services.

Because our store is powered by Shopify, certain information may also be processed by Shopify and relevant service providers in accordance with their applicable privacy policies.

Please review our Privacy Policy for more information about how personal information is handled.

SECTION 11 - CUSTOMER FEEDBACK AND REVIEWS

If you voluntarily submit reviews, comments, suggestions, photographs, videos, or other feedback to Zarghoun, you grant us permission to use, reproduce, publish, display, or share that content for purposes related to operating, improving, and promoting our products and services, subject to applicable law.

You are responsible for ensuring that any content you submit:

Is truthful and accurate.
Does not violate the rights of another person.
Does not contain unlawful, abusive, offensive, or misleading material.
Does not contain malicious software or harmful code.

We reserve the right to remove content that violates these requirements or is otherwise inappropriate.

SECTION 12 - ERRORS AND INACCURACIES

Occasionally, our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, prices, promotions, shipping charges, availability, or other information.

We reserve the right to correct errors, update information, change product details, or cancel affected orders where necessary.

If an order is affected by an obvious error, we may contact you to explain the situation and provide appropriate options.

SECTION 13 - PROHIBITED USES

You may use our website only for lawful purposes.

You must not use our website to:

Violate any applicable law or regulation.
Commit fraud or engage in fraudulent activity.
Provide false or misleading information.
Attempt to gain unauthorized access to our website or systems.
Interfere with the operation or security of our website.
Upload viruses, malware, or other harmful code.
Copy or exploit our website content without permission.
Impersonate another person or business.
Abuse, threaten, harass, or harm our employees, representatives, customers, or other users.
Use automated systems or methods to interfere with or improperly access our website.

We reserve the right to restrict or terminate access to our website where we reasonably believe these Terms have been violated.

SECTION 14 - TERMINATION

We reserve the right to restrict, suspend, or terminate your access to our website where permitted by applicable law, including where you violate these Terms or engage in fraudulent, unlawful, or harmful activity.

Any obligations that by their nature should continue after termination will remain in effect.

SECTION 15 - DISCLAIMER

We make reasonable efforts to ensure that the information provided on our website is accurate and useful.

However, we do not guarantee that the website will always be available, uninterrupted, completely error-free, or free from technical issues.

Product information is provided for general informational and shopping purposes.

Nothing on our website should be interpreted as a guarantee of a particular result from the use of any cosmetic, personal-care, household, or other product.

Products should always be used according to their labeling, instructions, and intended purpose.

SECTION 16 - LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, Zarghoun and its owners, employees, representatives, partners, suppliers, and service providers will not be responsible for indirect, incidental, special, or consequential losses arising from your use of our website or products, except where such liability cannot legally be excluded.

Nothing in these Terms is intended to exclude or limit any rights or protections that cannot legally be excluded under applicable law.

SECTION 17 - INDEMNIFICATION

To the extent permitted by applicable law, you agree to be responsible for losses, claims, liabilities, or expenses arising from your unlawful use of our website, violation of these Terms, or violation of the rights of another person.

SECTION 18 - SEVERABILITY

If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision will be enforced to the fullest extent permitted by applicable law, and the remaining provisions will continue to remain in effect.

SECTION 19 - ENTIRE AGREEMENT

These Terms of Service, together with our Privacy Policy, Return & Replacement Policy, Shipping Policy, and any other policies published on our website, constitute the agreement governing your use of our website and services.

These Terms replace any previous terms or agreements relating to the use of our website, unless otherwise stated.

SECTION 20 - ASSIGNMENT

You may not transfer or assign your rights or obligations under these Terms without our prior written consent.

Zarghoun may assign or transfer its rights and obligations where permitted by applicable law.

SECTION 21 - GOVERNING LAW

These Terms of Service shall be governed by and interpreted in accordance with the applicable laws of Pakistan.

Any disputes arising from these Terms or your use of our website shall be subject to the applicable courts and legal jurisdiction in Pakistan, subject to any mandatory rights or protections available to consumers under applicable law.

SECTION 22 - CHANGES TO THESE TERMS

We may update or modify these Terms of Service from time to time.

The latest version will be posted on this page with the updated date.

Your continued use of our website after changes are posted constitutes acceptance of the updated Terms, to the extent permitted by applicable law.

SECTION 23 - CONTACT INFORMATION

If you have any questions about these Terms of Service, please contact us:

Zarghoun

Email: Zarghoun11@gmail.com

Website: Zarghoun.store

For questions regarding orders, returns, replacements, or products, please include your order number and relevant details so that we can assist you efficiently.

Zarghoun — Quality Products. Trusted Care.